Privacy Policy
This Privacy Policy explains how Inspire Ventures LLC d/b/a PeptideRx ("PeptideRx," "we," "us," or "our") collects, uses, discloses, and protects information when users visit or use our website, app, directory, platform, forms, and related services (collectively, the "Service").
1. Information We Collect
- Information users provide, such as name, email address, phone number, inquiry content, intake information, account information, or other information submitted through the Service.
- Automatically collected technical information, such as IP address, device identifiers, browser type, operating system, referring pages, pages viewed, timestamps, usage data, cookies, and similar technologies.
- Directory and clinic information, such as publicly displayed provider or clinic business contact information and listing details.
- Health-related information, if collected through patient intake, coordination, telehealth, or pharmacy-related features. Such information may also be subject to HIPAA, applicable privacy notices, patient authorizations, or Business Associate Agreements where applicable.
2. How We Use Information
We use information to operate, provide, secure, troubleshoot, personalize, and improve the Service; respond to inquiries; facilitate connections among users, providers, clinics, and pharmacies; process account, payment, order, or coordination functions; comply with law; enforce our terms; and communicate about the Service.
3. How We Share Information
We may share information with independent providers, clinics, pharmacies, payment processors, technology vendors, hosting providers, analytics providers, professional advisors, and other service providers as needed to operate the Service and support user requests. We may also disclose information as required by law, legal process, safety needs, business transfers, or enforcement of our rights.
We do not sell personal information in exchange for money. Counsel should confirm whether any analytics, advertising, retargeting, or tracking tools create additional state privacy disclosures or opt-out rights.
4. Cookies, Analytics, and Choices
We may use cookies and similar technologies for essential site functionality, security, analytics, performance, and, if enabled, advertising or retargeting. Users can manage certain browser cookie settings, but disabling cookies may affect site functionality. Insert a cookie tool list or cookie banner process if required by counsel.
5. Security, Retention, and User Rights
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, to comply with law, resolve disputes, and enforce agreements.
Depending on location and applicable law, users may have rights to access, correct, delete, obtain a copy of, restrict, or opt out of certain processing of personal information. Requests may be sent to the Privacy Contact Email listed above.
6. Children, Changes, and Contact
The Service is intended for adults age 18 and older and is not directed to children. We may update this Privacy Policy from time to time by posting a revised version with a new Last Updated date. Questions may be sent to the Privacy Contact Email or mailing address listed above.
Terms of Service
These Terms of Service ("Terms") govern access to and use of the PeptideRx Service. By accessing or using the Service, users agree to these Terms. Users who do not agree should not use the Service.
1. What PeptideRx Is and Is Not
PeptideRx is a technology platform and directory that helps users find or connect with independent licensed clinics, providers, and pharmacies. PeptideRx does not practice medicine, provide medical advice, prescribe medications, dispense medications, operate as a pharmacy, or employ or control listed providers, clinics, or pharmacies.
No provider-patient relationship is created with PeptideRx by using the Service. Any provider-patient relationship exists solely between the user and the applicable independent provider or clinic.
2. Eligibility and Acceptable Use
Users must be at least 18 years old and able to form a binding contract. Users agree not to misuse the Service, scrape or harvest data, interfere with security, submit false or unlawful information, impersonate others, violate intellectual property rights, or use the Service for unlawful or harmful purposes.
3. Independent Providers, Pharmacies, and No Endorsement
Listings, referrals, directory information, and platform connections are provided for convenience and do not constitute endorsement, warranty, credentialing guarantee, or medical recommendation by PeptideRx. Users are responsible for verifying provider credentials, licensure, treatment options, costs, risks, and suitability.
4. Payments, Fees, Refunds, and Communications
Any fees, payment terms, subscription terms, product charges, consultation charges, pharmacy charges, shipping costs, cancellation rights, refund rules, or return restrictions will be disclosed at checkout or through applicable provider, pharmacy, or platform terms. Medication returns and refunds may be restricted by law or pharmacy policy.
Users consent to receive electronic communications, including account, transactional, care coordination, and service-related communications. Marketing communications may be subject to opt-out rights required by law.
5. Intellectual Property and User Content
The Service, site content, software, branding, trademarks, design, and related materials are owned by PeptideRx or its licensors and may not be copied, modified, distributed, or used without permission except as allowed by law. Users grant PeptideRx a limited right to use submitted information as necessary to operate the Service and fulfill user requests.
6. Disclaimers and Limitation of Liability
The Service is provided "as is" and "as available" without warranties of any kind to the fullest extent permitted by law. PeptideRx does not guarantee the accuracy of listings, availability of providers or pharmacies, treatment outcomes, product availability, or uninterrupted operation of the Service.
To the fullest extent permitted by law, PeptideRx and its owners, members, officers, employees, contractors, and affiliates will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for acts or omissions of independent providers, clinics, pharmacies, or third-party services. Counsel should insert any enforceable liability cap and state-specific exceptions.
7. Indemnification, Governing Law, and Disputes
Users agree to indemnify and hold harmless PeptideRx from claims, damages, losses, and expenses arising from user misuse of the Service, violation of these Terms, unlawful conduct, or infringement of third-party rights.
These Terms are governed by the governing law listed in the Website Publishing Information table. Counsel should finalize venue, arbitration, class action waiver, small claims, injunctive relief, and state-specific consumer protection provisions before publication.
8. Changes and Contact
PeptideRx may update these Terms by posting revised Terms with a new Last Updated date. Continued use of the Service after changes are posted means acceptance of the revised Terms. Questions may be sent to the Legal Contact Email listed above.
Medical Disclaimer
PeptideRx provides general information, technology tools, and a directory or connection platform for independent licensed clinics, providers, and pharmacies. Content on the Service is for informational purposes only and is not medical advice, diagnosis, treatment, or a substitute for professional medical care.
Nothing on the Service creates a provider-patient relationship with PeptideRx. Always consult a qualified licensed healthcare provider before starting, stopping, or changing any therapy, medication, supplement, or treatment plan. In a medical emergency, call 911 or seek emergency medical care immediately.
Peptide-related therapies may include compounded products or products used for purposes not specifically approved by the FDA. Risks, benefits, alternatives, dosing, monitoring, and suitability must be discussed with a licensed healthcare provider. PeptideRx does not guarantee treatment results, provider availability, product availability, listing accuracy, or outcomes, and does not endorse any specific clinic, provider, pharmacy, product, medication, peptide, or protocol.
Publishing note: Link the Privacy Policy, Terms of Service, and Medical Disclaimer in the website footer and at any checkout, intake, account creation, or patient consent point where counsel recommends user assent.
Agreements & Forms
Documents used when partners and patients join the platform (download PDF):
📄 Patient Consent & Authorization 📄 Business Associate Agreement (HIPAA) 📄 Pharmacy Services Agreement